Inconsistent sizing
"I purchased this online. Same style and same size as one I already own. I was truly disappointed when the pants arrived and were quite a lot larger than the pair I already own. The panels on the front were also positioned differently. I emailed customer service with images of the style and sizing printed on both pairs as well as images of the two pairs the together showing the size difference. It's been weeks and no response. However, I'm expected to pay for shipping on this return. The same style of pants in the same size should be the consistent. As a company who claims to care about making clothes for women that fits well, this is quite disappointing. Plus the terrible customer service when an issue arises. Be careful about ordering as the size may not fit as expected."
